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My apologies

Posted by Lorna 
My apologies
May 01, 2019 03:57PM
Twice recently I have tried to delete a single post containing spam that was among posts in an existing legitimate topic, and the whole topic has been deleted. I am not sure why this is happening as there are separate buttons for deleting a single post or a whole topic. I am sure I've been selecting the single post button. The button for deleting the whole topic is in a separate 'bar'.

I will take a screen shot of the next genuine topic that has a spam post in among the legitimate posts BEFORE I hit the delete post button and if the whole post is deleted, then I'll send the screen shot to Helen to see if the problem can be sorted.

The topic I tried to delete a post from this morning was the one about Luisa Plums, so I hope I am forgiven if I am doing something wrong to cause this.
Re: My apologies
May 01, 2019 05:06PM
I am very grateful for what you are doing to keep Helen’s site enjoyable for us all. Unfortunately sometimes things go wrong.
Re: My apologies
May 02, 2019 04:08PM
Thank you, Chris. Your support and encouragement is appreciated.
Re: My apologies
May 02, 2019 09:29PM
Chris Wrote:
-------------------------------------------------------
> I am very grateful for what you are doing to keep
> Helen’s site enjoyable for us all. Unfortunately
> sometimes things go wrong.


X 2
Re: My apologies
May 02, 2019 10:32PM
Lorna your support is amazing.
I( do need to get you onto being able to block spammers permanently.
As soon as I get home next week (from Mexico) I will sort it.
Re: My apologies
May 03, 2019 12:42AM
Oh wow @helen you are in Mexico, I am SO jealous!!! I would *love* to go there. It's my favourite food.
Re: My apologies
May 03, 2019 12:43AM
Would the best option to block spammers be that they can't post until an administrator approves their account? I have a number of customers who use this method. Would depend on the capability of the forum provider, but most offer this.
Re: My apologies
May 03, 2019 04:00PM
I have discovered why those two posts I deleted seemingly deleted the whole topic. It was because the spammer had dragged up a topic from 2 years ago, so as soon as I deleted their spam, the whole topic went back to it's chronological place, two years earlier.
So no more guilty feelings for me. I will just check the date of the original topic and expect it to disappear if the last posting to it was some time ago.

Oh, the relief!
Re: My apologies
May 03, 2019 04:42PM
You do a great job Lorna! thumbs up
Regards,
Dawn.
Re: My apologies
May 13, 2019 11:18PM
Yes Lorna, it is a never ending chore. Thank you.
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